Knowledge Base

Documentation to help you use the POEditor localization platform effectively

All Features Getting started Formats Integrations Organizations
Articles by role
Getting started

Opting out of personal data processing

At POEditor, we collect as little personal data as possible and we safeguard it as well as we can.

Getting started

Why you may be not receiving emails

Owner Admin Contributor

If you are not receiving email notifications from POEditor, then you might be on our suppression list. You can ask your project owner or an admin to check their Contributor list to make sure.

Getting started

Strings versus characters

Owner Admin

The number of strings is the metric we use to charge a user (if needed) for a subscription. Characters are used with the Automatic Translation feature, which is uses API from Google/Microsoft for machine translation.

Need additional help?

Feel free to get in touch with us using one of the methods below.

Email
Facebook
Twitter