Knowledge Base
Documentation to help you use the POEditor localization platform effectively
Articles by role
Getting started
Why you may be not receiving emails
Owner
Admin
Contributor
If you are not receiving email notifications from POEditor, then you might be on our suppression list. You can ask your project owner or an admin to check their Contributor list to make sure.
Getting started
Strings versus characters
Owner
Admin
The number of strings is the metric we use to charge a user (if needed) for a subscription. Characters are used with the Automatic Translation feature, which is uses API from Google/Microsoft for machine translation.
Getting started
Opting out of personal data processing
At POEditor, we collect as little personal data as possible and we safeguard it as well as we can.
Getting started
Localization project archivation
Owner
If you have been inactive on POEditor for over 6 months, the projects on your account are automatically archived.
Getting started
How to delete your account
Owner