We know that you care about your personal data and how it is used. We do too.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
We do not sell or rent your personal data to marketers or unaffiliated third parties. We only share some of your personal data with trusted entities if it's absolutely necessary, as outlined below.
The processing starts when you create an account and ends when you delete it or ask us to remove the data.
The majority of our users are from the EU, so all the data is stored in data centers in EU countries for optimal performance. The only personal data that leaves the EU is the name and email we send to our payment processor, Stripe, which is located in the US. All other third party services are located within the EU.
POEditor has high standards for security and actively maintains appropriate technical and organizational measures for protection of the security, confidentiality and integrity of data.
Party name | Data disclosed | Purpose | Observations |
---|---|---|---|
Stripe, Inc. Compliance |
email, name | To associate the Stripe Customer ID with a POEditor identifier for better billing tracking and fraud detection | Only for users with subscriptions |
Amazon SES Compliance |
email, name | We use Amazon SES for email delivery | |
Slack Compliance |
email, name, IP | Some events are notified in a private channel POEditor uses. Name and email are used to identify the user. | For example, we get notified when the system detects an abuse so we can act swiftly. |
Automattic Inc. (Gravatar) Compliance | Gravatar provides an avatar based on the email of an user, if the user has a Gravatar account. | We send only an encrypted hash of your email, not the actual email. |
PS: this sharing is made via a secure, encrypted connection.
We assume all the content you are managing in POEditor does not contain any personal data. If the strings you are translating do contain personal information, make sure you redact it before loading it into POEditor. That information is viewed by your collaborators, and it is sent to third party services for automatic or human translation if you request this, so it's not in our direct control.
We reserve the right to make changes to this policy at any time by giving notice on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. If you object to any of the changes to this policy, you must cease using this service and can request removal of the personal data.
If you have any concern about the well-being of your personal data you shared with us, please contact us at info@poeditor.com. We'll work with you to sort things up and make sure your data is and remains safe.