Knowledge Base

Documentation to help you use the POEditor localization platform effectively

Why you may be not receiving emails

Owner Admin Contributor

We send thousands of notifications to our users every day via email, to inform them about important events in the localization projects they are working on. To protect the integrity of our system and to make sure that the notifications which concern you do reach you, we have taken the precaution of creating a suppression list.

How one gets on the suppresion list

We add to this list email addresses which bounce the emails we send. Once you are on the suppression list, we stop sending you any project-related emails (but we still try to send you accounting emails, with information regarding your account).

How to find out if your are on the suppression list

To find out if you are on the suppression list and to get removed from it, you can drop us email using our Contact form.

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