Knowledge Base

Documentation to help you use the POEditor localization platform effectively

How to notify contributors

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There are multiple ways to send notifications to POEditor users assigned to a localization project, some manual, some automated.

Manual notifications from the UI

There are three ways to notify contributors in POEditor: by language, project or team. You can use the default message or write your own. Notifications are sent to the email addresses contributors used to register with POEditor.

To contact an individual contributor, you can find their contact details in the Contributors section in the navigation bar.

Language notifications

Go to the language’s translation page and click Notify Contributors. The message is sent to the contributors who have access to that language.

Contributors blocked from a language won't receive notifications for that language or be able to access it.

Notify Contributors (Language page) - POEditor TMS

Project notifications

Go to the project page and click Notify Contributors. The message is sent to everyone assigned to the project.

Notify Contributors (Project page) - POEditor Localization Platform

Team notifications

Go to Contributors > Teams, open the team’s page and click Notify members. The message is sent to all active members of the team.

A team can be notified by the owner of the account where it was created or, for an organization, by the organization’s owner and managers.

Notify team members dialog (Team page) - POEditor localization platform

Notifying a team is available only on paid plans.

Workflow notifications (automated)

The Notify step in Workflows automatically sends a custom email to the users assigned to your project when a trigger event takes place. You choose who receives the email by role.

For example, you can use it to notify users when:

  • new terms are added to the project (New terms trigger)
  • the texts in the reference language are updated (Reference language updated trigger)
  • a language is complete or proofread (Language complete and Language proofread triggers)

The Notify step can also run on a schedule (Scheduled trigger) or when you start it yourself (Manual trigger).

Slack and Microsoft Teams notifications (automated)

It is also possible to send automated notifications to your project members in real-time in Slack or Microsoft Teams, with which POEditor is integrated.

Because all integrations are done on an account level, only the project owner (the user hosting the project) can set up the Slack integration, in order to receive notifications from that specific project.

Slack notifications (Slack channel) - POEditor Localization Tool

Callbacks notifications upon adding new terms (automated)

If you want to notify contributors automatically about newly added terms, you can also combine callbacks and a (self-built) script. The callback you need is the one for the New Terms Added event. This callback would trigger a script to notify the contributors assigned to a particular project.

If a user is not receiving some email notifications, they may be on our suppression list.

Additional help

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